What are the benefits of early intervention?

Dealing with misunderstandings promptly means issues can't fester to influence future perceptions of individual and management actions.

Early intervention helps:

  • build trust
  • close the gap between 'what we say' and 'what we do'
  • de-escalate conflicts
  • reduce direct and indirect costs—including legal costs and absenteeism
  • minimise negative impacts on individual and team performance
  • positive employee engagement
  • openness to a range of options
  • understand rights and responsibilities
  • accountability for actions.