What is mediation?

Mediation is a voluntary process. It is usually conducted in private and the outcomes are confidential to the parties.

Mediation brings together parties to disputes, with assistance from a neutral third party (the mediator).

Through discussion, the parties:

  • identify issues
  • consider alternatives
  • develop options and
  • endeavour to reach agreement.

The mediator has no advisory or determinative role on the content or outcome of the dispute.

A mediator may advise on processes for resolving disputes.