Respectful informal discussions
Case Study 1
A group of women complain they are uncomfortable working with a male colleague whose behaviour is a little unnerving. In their view he doesn't make eye contact and appears to leer at them.
The manager has an informal discussion with the employee about his colleagues' concerns. After the meeting, the employee's support person reveals the employee has a condition that means that he is unaware of the impact of his mannerisms on his colleagues.
The manager encourages the employee to be more open with colleagues and to share information about his condition.