What are the important steps in conducting a review investigation?

  • Step 1 identify key issues
  • Step 2 plan the investigation
  • Step 3 gather the evidence
  • Step 4 assess the evidence to establish the facts
  • Step 5 make a decision—things to consider and reaching the right outcome
  • Step 6 record the decision: review report and an ideal review report.

Information on what agencies 'Must' do when conducting a review is also available.