Common mistakes in managing reviews

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Common mistakes in managing reviews

What are the most common mistakes when managing reviews?

The most common mistakes when managing reviews are about inconsistently applying review policies and not supporting all parties to the review.

What do you mean by managing perceptions of ‘decision-maker and reviewer behaviours’?

The behaviour of decision-makers and reviewers can undermine the credibility of the review. They need to be fair, unbiased and have an open mind about the issues raised.

What do you mean by managing perceptions of ‘employees behaviours’?

Employees need to know they have the right and opportunity to raise concerns. They also have a responsibility to raise concerns in a respectful, courteous, constructive and factual manner and co-operate with the review process.

What do you mean by ‘unclear procedures and timeframes for review’?

Agency approaches to review differ. Some agencies have a decentralised, local management approach and other agencies have a centralised approach. Not all managers are aware of their responsibilities in this field.

What do you mean by ‘the employment relationship as a review proceeds’?

The how of a review is as important as the what. Most reviews proceed through 3 stages. It is important to manage the employee's experience of the review through these stages.