Eligibility and what can and can’t be reviewed
What can and can’t be reviewed?
A wide range of decisions or actions are reviewable. Common areas for complaint include leave, training, allowances, performance management, absence and bullying and harassment. Other specific reviews include decisions on promotions, and Code of Conduct breaches and sanction.
No, not all decisions and actions are reviewable. You can view the list of exclusions in Schedule 1 of the Public Service Regulations.
Yes some actions cease to be reviewable and some decisions are discretionary. There is a policy on how this discretion is exercised.
Information on eligibility
There are different eligibility requirements. All current non-SES employees of the Australian Public Service (APS) are eligible to apply for most types of review. Only current APS 1–5 level employees can apply for some promotion review. Former employees can apply for limited reviews.
An 'APS employee' is usually a current, not a former, employee of the APS (there are two exceptions for former employees). It includes non-SES ongoing and non-ongoing employees.
An APS action includes both things done or said, and the refusal or failure to do something. Actions of Statutory Office Holders, contractors and consultants are included in some situations.
An action relating to employment means it must be about the person as an employee and not as a client of an APS agency.