What is expected from those involved in a review?

You can expect this Office to:

  • treat you with respect and courtesy, and in accordance with the APS Values and the APS Code of Conduct
  • be impartial and unbiased
  • properly consider all relevant matters
  • answer your questions and keep you informed of progress.

The Office expects the agency to:

  • provide us with all the relevant material in a logical manner and as quickly as possible
  • provide the review applicant with a copy of any information given to this Office. Where agencies have concerns about releasing information subject to legal professional privilege they should raise them with staff in the Office.
  • respond to requests for further information in a timely manner, including assisting us to contact and speak to relevant employees or other people when required.

The Office expects the review applicant to:

  • treat us with respect and courtesy, and in accordance with the APS Values and the APS Code of Conduct
  • provide us with relevant information in a timely manner
  • ensure their contact details are kept up-to-date.